WILD ON EXPERIENCES CANCELLATION POLICY
- Cancellation and Rescheduling:
– It is required to cancel or reschedule your activity at least 48 hours before the scheduled date.
– Date changes are subject to availability.
– Cancellation within the period of 24 hours before the activity will not be eligible for refund or rescheduling if the medical certificate is not presented. - Reimbursement for Medical Reasons:
– If you are unable to attend due to medical reasons, you can present a medical certificate to request a full refund.
– The medical certificate must be provided within 24 hours of the scheduled date of the activity. - No Show:
– If you do not cancel your reservation and do not show up for the scheduled activity, it will be considered a No Show.
– In case of No Show, a charge equivalent to the total cost of the excursion will be applied. - Weather-related cancellations:
In the event that a tour is canceled due to weather conditions, Wild On Experiences offers clients two options:
Reschedule the tour for an alternative date.
Receive a full refund.
